Frequently asked questions
What size are your marshmallows?
Our marshmallows come in our Signature size of around 3.5cm by 3.5 cm by 3-3.5cm (give or take due to being handcut.
Are your marshmallows suitable for Vegetarians or Vegans?
Unfortunately they are not at this point in time, they are not due to the recipe containing gelatine, but we hope to one day be able to offer a vegan option.
I have allergies, are your marshmallows suitable for me?
Please see ingredients on shop products for main allergen listings and please contact us if you would like more info on how we make our mallows, what equipment we use etc dependent on your allergen.
What are the basic ingredients of your gourmet marshmallows?
As suggested in the title we only use high quality ingredients in our 'Gourmet' marshmallows, this includes the basics as well. We use high quality fairtrade British Sugar, high quality gelatine procured from a highly reputable ingredients supplier and our own handmade inhouse sugar syrup. We also use other fairtrade and organic ingredients, real fruit purees and pieces and luxury belgian chocolate. We would only ever use a real flavour extract and never an essence.
How should I store my marshmallows?
If you haven't eaten them within 5 minutes of them arriving....I don't know how....but if this is the case, then make sure to store them in an airtight container away from direct sunlight, in a cool dark place and under a temperature of 16C, to keep them at there best.
How long will my marshmallows last?
Unlike shop bought highly processed (not shop bought handmade) marshmallows, our mallows don't have long shelf lives on them and will last between 4 to 6 weeks dependent on flavour and if they are stored correctly. Once opened they must be eaten within 5 days, after that they may not be their best and have bene opened to the elements and any micro organisms that cause any kind of food to go off unfortunately.
Can I freeze my marshmallows & other goodies?
We have had customers who have frozen their marshmallows and had great results once defrosted, however this may not be the case everytime.