Refund policy

3. RETURNS AND CANCELLATIONS

WE DO NOT OFFER CANCELLATIONS OF YOUR ORDER AFTER PAYMENT HAS BEEN MADE IN ANY CIRCUMSTANCES - THIS IS DUE TO US SELLING EDIBLE FOOD ITEMS.

In the unlikely event that you are not satisfied with our products, please contact us as soon as possible on hello@marshlovesmallow.co.uk

Please include the following in the e-mail;

• your order number
• the problem with the products
• photos of the issue - We can not offer any solution without proof
  

If you are unsatisfied with your order upon delivery, PLEASE DO NOT EAT IT, as we may request them to be returned to us for further inspection. If the order is fully eaten & finished or disposed of and then the customer complains, we can not offer any form of refund/replacement.