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/ DELIVERY INFORMATION

We use the postal services of DPD (The UK Mainland only, this does NOT include the Scottish highlands unfortunately at our lowest rate: A premium service must be selected for Northern Ireland & The Scottish Highlands due to their own higher costs to us) and also Royal Mail for all UK mainland orders. We charge postage costs by weight of your order as that's how get charged by both of these services).​

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We use Royal Mail for orders that are being sent to NI, All 'Isle's of 'X'' and the Scottish Highlands. We do have customers based in The RO Ireland and they use a service called Address Pal due to the costs of couriers (Due to us leaving the EU....prices may change for these customers and we are going to look at prices for other services that we might be able to provide).​

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24 TRACKED IS NOT A GUARANTEED NEXT DAY DELIVERY SERVICE, THEY AIM TO GET IT TO THE DELIVERY ADDRESS WITHIN 24 HOURS BUT THERE CAN BE DELAYS ETC OUT OF OUR CONTROL.

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ONCE THE ORDER HAS LEFT OUR PREMISES AND IS IN THE HANDS OF THE POSTAL SERVICE IT IS OUT OF OUR CONTROL & DELAYS MAY OCCUR.

/ COLLECTION SERVICE

If you live in the Newcastle upon Tyne or surrounding areas, you are able to collect your orders from our HQ by appointment only (please note this isn't a unit or shop). The location, time & date must be agreed beforehand to make sure your order is ready to collect on the day. PLEASE MAKE SURE YOU STICK YOUR SELECTRED TIME & DATE OF COLLECTION. Many Thanks

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INFO:

OPENING HOURS:

ONLINE SHOP ONLY

Mon - Fri: 9am - 5pm (Online/Social media)   â€‹â€‹
Saturday: Scheduled events only
Sunday: Scheduled events only 

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Please see 'Calendar' section for events we are attending

© 2025 by Marsh Loves Mallow

ADDRESS:

Marsh Loves Mallow

Newcastle upon Tyne

(Please note we do not have a physical shop to visit - Appointments only)

Tel: 07792 649 607

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